Learn how we process and protect our users', visitors', and customers' data.
Last updated: 10 February, 2026
The following Privacy Policy applies to 21websites.co.za (“we”, “us”, “our”) and sets out how this website is operated and how its services are provided. This Privacy Policy outlines how we collect, use, and protect data from our users, visitors, and customers (“you”, “your”), as well as your rights regarding how your information is managed.
Contact E-mail: info@21websites.co.za
We collect personal information that you choose to provide to us when you contact us, request our services, or seek support. This information may be collected through various communication channels, including website forms, phone calls, emails, and messages sent via third-party platforms.
We use your personal information to provide our services, respond to enquiries from prospective customers, and manage existing customer accounts.
We use your information to communicate with you regarding our services and, where you have given explicit consent, to send informational or promotional communications.
We may process personal information where required to comply with applicable laws, regulations, or legal obligations.
Currently, our website uses absolutely no cookies.
We take all reasonable steps to protect your personal information using standard industry practices. Wherever possible, we prefer handling information in hardcopy to minimize the amount of data stored online. Digital data is only used for communications purposes, such as forms and emails.
If you request that your information be updated or removed, we will update our offline records or destroy the data entirely. We retain personal information only as long as necessary to provide our services and for internal statistical and promotional purposes.
We do not trade or sell our website's users' or customers' personal data. Personal data may be disclosed to selected service providers only where this is required to operate our services, meet legal or regulatory requirements, or safeguard our legitimate interests. Any such service providers are legally required to handle personal data in compliance with applicable data protection laws.
You may request access to the personal information we hold about you and request that any inaccurate or outdated information be corrected.
You may request the deletion of your personal information or request that the processing of your data be restricted, where permitted by law.
Where you have consented to receive marketing, promotional, or informational communications from us, you have the right to withdraw your consent and opt out of such communications at any time.
When you become a customer, you may receive communications that are necessary for us to provide our services and conduct business with you.
We will only send marketing or promotional communications if you have given your explicit consent. This consent is provided when you choose to opt in through our website forms, newsletter sign-ups, or similar channels.
You are not required to use website forms to contact us. You may also contact us directly by email or phone if you prefer.
You may withdraw your consent or opt out of marketing and promotional communications at any time. You can do this by:
Our website may include links to third-party websites and platforms, as well as websites and platforms that link to our site. We are not responsible for the content or privacy practices of these third parties, and we encourage you to review their privacy policies and legal documents to understand how they handle your information and your rights.
We reserve the right to amend or update this Privacy Policy at any time. We encourage you to review it periodically. The “Last updated” date, displayed at the top of this Privacy Policy, indicates when the most recent changes were made.
If you have any objections, questions, or concerns regarding this Privacy Policy, please contact us at info@21websites.co.za